We value the feedback of all our customers, good and bad. Receiving constructive helps us to improve our products and services.
Great service
Ryan Canty from London
Friendly
Friendly, helpful and professional call. Would highly recommend this service, and in particularly Son
Amanda from South London
Quick and great value
We had concerns about our hot water, but an emergency call with Herofix quickly resolved the issue and put us at ease. I was dreading getting help so close to Christmas but I was on a call within 30 minutes of making the booking – £15 well spent. Brilliant service, thank you!
Sarah from Bristol
Efficient
I booked a FaceTime call to look at a problem I was having with a waste disposal unit. The plumber walked me through several things to try and identified the likely issue. Now I know the exact issue I can find the right person to sort it out without wasting time or money on unnecessary callouts.
Alex from Aberdeen
Very Happy
Fantastic service saved us from freezing! Friendly service via a FaceTime call had our heating and hot water back up and running in minutes! Can’t recommend enough give these guys a shot before calling anyone out! Thanks again!
Jack from Birmingham
Heroes!
A mild panic about a boiler error became a 5 minute fix over FaceTime. Thank you!
Anon from Liverpool
We value the feedback of all our customers, good and bad. Receiving constructive helps us to improve our products and services.
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