Have a problem with your plumbing?
Herofix are here to help you to fix or diagnose the issue in less than 15 minutes
Don’t wait hours or days for a plumber to turn up, book a call in 30 minutes and your plumbing problem could be fixed within a short 15 minute video call.
A 15 minute video call costs only £15, a fraction of what a plumbers call out fee would be. You save a lot of money when fixing or diagnosing your plumbing problem with your own hands.
All of our plumbing engineers are checked to be fully qualified and have over 10 years experience in the plumbing industry.
Learn New Skills
You’ll be safely shown how to fix the problem yourself, giving you skills for life, so you don’t get caught out again in the future.
Fix or diagnose your plumbing problem in a Jiffy!
Around 70% of plumbing problems can be solved within 15 minutes
Common Plumbing Problems
Bathrooms installations are attempted by many DIYers whom we applaud and enjoy assisting by giving key advise with the big job. Shower installs, bath installs, bath panels are all jobs which can be done with a capable pair of hands. We explain the skills and pass on the knowledge needed.
Gravity and unvented hot water cylinders can leak. They have thermostats which fail, immersion elements which blow and other valves which like to spring a leak. They are expensive to replace as a whole unit and should last a long time. Maintenance is key.
Need help fixing your plumbing problem?
How can we help with your plumbing problem?
Book a video call with an experienced professional to fix or diagnose your problem instead of waiting for a plumber to arrive.
Less plumber travelling time – better for the environment
Quicker way to diagnose the problem
Book a call at your convienence
Why choose us?
You might be wondering why you would use us and not just call out a plumber to your home, let’s help answer that for you…
Live guidance and support when you need it.
Around 70% of plumbing and heating problems can be solved within 15 minutes, typically by performing a very basic action. With the right guidance and support, anyone can be a hero.
Save time, money and be more eco-friendly.
Plumbing and heating companies can charge anywhere between £60 – £250 for one call-out, before they’ve even fixed the problem.
You only need to spend £20 with us, not only will you be saving money, you’re also contributing to a greener planet by avoiding a plumbers journey in a van.
Find out what our customers say
Couldn’t recommend the HEROFIX more! They managed to fit us in at incredibly short notice for a video consultation. Son was incredibly knowledgeable and friendly.
Not to mention, this video appointment was free of charge due to my girlfriend working in the NHS.
SMC from London
Really great service and extremely useful in the current climate. My issue was resolved quickly and would use again.
Anonymous from Manchester
Had been worrying about certain aspects of my heating and gas flue for a while. Son gave me excellent advice which has set my mind at rest. It was so simple and he explained things to me in easy to understand terms. Would definitely use them again.
Helena from Lewisham
An experienced team of Certified Plumbing Engineers
Providing no-obligation advice to help you resolve your plumbing problem
Frequently asked questions
Can I fix my plumbing problem without a plumber?
Is it safe to fix leaking pipes?
Yes and no. Depends which pipe is leaking. We can help you identify the use of the leaking pipe and whether it is safe to get hands on or not. Waste pipes are generally safer to work on although water pipes do not need to be scared of with professional guidance.
What happens if I can’t unblock my toilet on a video call?
You may need a qualified plumber or drainage expert to visit your home.
Do you help with DIY jobs?
What happens if I can’t fix my toilet flush?
How long will a call with Herofix take?
What happens if I can’t fix my plumbing problem?
Who are Herofix®?
The first step of solving a plumbing or heating problem in your home should start with a video call with an experienced professional.
They can explain the skills and give you the knowledge of how to fix a problem yourself. If the problem can not be fixed with your hands, then they should be able to diagnose the issue and give you directions for what to do next.
The aim is to save you time and money. By jumping on a video call within the hour, you’ve saved the time of waiting for a plumber to arrive and potentially avoided an unnecessary call out.
At a fraction of the cost of a plumbers first hours labour charge, you could have fixed the heating problem or diagnosed the problem saving big money.