Plumbing Problems

Have a problem with your plumbing?

Herofix are here to help you to fix or diagnose the issue in less than 15 minutes

Save Time

Don’t wait hours or days for a plumber to turn up, book a call in 30 minutes and your plumbing problem could be fixed within a short 15 minute video call.

Save Money

A 15 minute video call costs only £15, a fraction of what a plumbers call out fee would be. You save a lot of money when fixing or diagnosing your plumbing problem with your own hands.

Plumbing Experts

All of our plumbing engineers are checked to be fully qualified and have over 10 years experience in the plumbing industry.

Learn New Skills

You’ll be safely shown how to fix the problem yourself, giving you skills for life, so you don’t get caught out again in the future.

Fix or diagnose your plumbing problem in a Jiffy!

Around 70% of plumbing problems can be solved within 15 minutes

Common Plumbing Problems

Toilet flushes fail, toilets leak, ball valves scale up with age and toilets block. Sealing a leaky pipe can be tricky although lots of toilet problems can be fixed by yourself with some professional advice.

Bathrooms installations are attempted by many DIYers whom we applaud and enjoy assisting by giving key advise with the big job. Shower installs, bath installs, bath panels are all jobs which can be done with a capable pair of hands. We explain the skills and pass on the knowledge needed.

Bathrooms are full of appliances ready to go wrong, whether they have simply grown old or were installed poorly to start with. Baths, showers, basins, bidets and toilets can all are guilty of plumbing leaks and blockages. An experienced professional knows how to guide someone around a bathroom.
Sinks, taps and waste pipes make up for a fair amount of the problems that occur in kitchens. Waste pipes block with grime and food if not cleaned regularly or installed correctly. Taps get lots of use so wear down easily and drip or stiffen up. A large number of our calls calls are to fix a leaking pipe underneath a kitchen sink. You can do it.
Showers, everyone wants a shower like they had in a 5 star hotel. Problem is that they tend to leak more often than that. Silicon sealant in showering areas needs to be correctly applied, enclosures installed with precision and heads kept clean from limescale.

Gravity and unvented hot water cylinders can leak. They have thermostats which fail, immersion elements which blow and other valves which like to spring a leak. They are expensive to replace as a whole unit and should last a long time. Maintenance is key.

Need help fixing your plumbing problem?

How can we help with your plumbing problem?

Book a video call with an experienced professional to fix or diagnose your problem instead of waiting for a plumber to arrive.

Save time

Save money

Less plumber travelling time – better for the environment

Quicker way to diagnose the problem

Book a call at your convienence

Why choose us?

You might be wondering why you would use us and not just call out a plumber to your home, let’s help answer that for you…

Live guidance and support when you need it.

Around 70% of plumbing and heating problems can be solved within 15 minutes, typically by performing a very basic action. With the right guidance and support, anyone can be a hero.

Save time, money and be more eco-friendly.

Plumbing and heating companies can charge anywhere between £60 – £250 for one call-out, before they’ve even fixed the problem.

You only need to spend £20 with us, not only will you be saving money, you’re also contributing to a greener planet by avoiding a plumbers journey in a van.

Find out what our customers say


Great service!

Couldn’t recommend the HEROFIX more! They managed to fit us in at incredibly short notice for a video consultation. Son was incredibly knowledgeable and friendly.

Not to mention, this video appointment was free of charge due to my girlfriend working in the NHS.

SMC from London

Quick and very effective

Really great service and extremely useful in the current climate. My issue was resolved quickly and would use again.

Anonymous from Manchester

Sensible and Simple Advice

Had been worrying about certain aspects of my heating and gas flue for a while. Son gave me excellent advice which has set my mind at rest. It was so simple and he explained things to me in easy to understand terms. Would definitely use them again.

Helena from Lewisham

An experienced team of Certified Plumbing Engineers

Providing no-obligation advice to help you resolve your plumbing problem

Frequently asked questions

There is a good chance you can. If you can’t fix it with your own hands then you could diagnose the problem and understand the work required.

Yes and no. Depends which pipe is leaking. We can help you identify the use of the leaking pipe and whether it is safe to get hands on or not. Waste pipes are generally safer to work on although water pipes do not need to be scared of with professional guidance.

You may need a qualified plumber or drainage expert to visit your home.

Yes, and you can book multiple calls if more time is needed.
We will explain what work needs to be done and say which parts are needed. We will give you a guide of prices you should expect to pay so you can take the next step with a plumber in confidence.
One call is up to 15 minutes long. If this isn’t long enough, you can book a second call.
You may be able to diagnose your plumbing problem. You’ll be given knowledge of how plumbing systems work so to understand what work is required. We can give you a guide price for expected labour and material costs if required.

Who are Herofix®?

The first step of solving a plumbing or heating problem in your home should start with a video call with an experienced professional.

They can explain the skills and give you the knowledge of how to fix a problem yourself. If the problem can not be fixed with your hands, then they should be able to diagnose the issue and give you directions for what to do next.

The aim is to save you time and money. By jumping on a video call within the hour, you’ve saved the time of waiting for a plumber to arrive and potentially avoided an unnecessary call out.

At a fraction of the cost of a plumbers first hours labour charge, you could have fixed the heating problem or diagnosed the problem saving big money.

Need a plumbing or heating engineer?

Save time, money and the environment by booking a video call with a plumber at a convient time for you​