Fix your plumbing problem on a video call within the hour!

Jump on a quick 15 minute video call with a professional plumber for only £15. Skip the waiting and paying of expensive call out fees now!

“UK's most honest plumbers”

From – see more below

Do you have a plumbing or heating problem?

Let us help you diagnose and get it fixed within minutes

Choose the type of help you need

Book a time that fits around your schedule

Join your professional and fix it together

See how it works

Book your appointment with a qualified professional today

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Our Happy Heroes

We love our customers and our customers love us. Read all the lovely feedback we’ve received over the past year.

Video Reviews

We love it when our customers send us video reviews.
So much so, if you send your video review to us we’ll give you your next 5 video calls with us, completely free of charge!

Fantastic service saved us from freezing! Can’t recommend enough!

Jack Shapre


Great service!

Couldn’t recommend the HEROFIX more! They managed to fit us in at incredibly short notice for a video consultation. Son was incredibly knowledgeable and friendly.

Not to mention, this video appointment was free of charge due to my girlfriend working in the NHS.

SMC from London

Quick and very effective

Really great service and extremely useful in the current climate. My issue was resolved quickly and would use again.

Anonymous from Manchester

Sensible and Simple Advice

Had been worrying about certain aspects of my heating and gas flue for a while. Son gave me excellent advice which has set my mind at rest. It was so simple and he explained things to me in easy to understand terms. Would definitely use them again.

Helena from Lewisham

Top 10 tips to keep you home warm this winter - from UK’s most honest plumbers

BRITAIN’S most honest plumbers have launched a video conference service to help hard-up customers carry out their own repairs.

The Covid-friendly DIY offering from friends and business partners Son Osman and Al Emin comes days before a below-freezing blast is expected to hit the UK…

Read the full article on

Why choose us?

You might be wondering why you would use us and not call out a plumber  to your home, let’s help answer that for you…

Live guidance and support when you need it.

Around 70% of plumbing problems can be solved within 15 minutes, typically by performing a very basic action. With the right guidance and support, anyone can be a hero.

Save time, money and be more eco-friendly.

Plumbing companies can charge anywhere between £60 – £250 for one call-out, before they’ve even fixed the problem.

You only need to spend £15 with us, not only will you be saving money, you’re also contributing to a greener planet by avoiding an engineers journey in a van.

We've worked with

Our plumbers have worked with some of the largest brands in the industry, servicing a huge range of products to thousands of customers.

and many more great companies.

Need help from a plumber?

Save time, money and the environment by booking a video call with a plumber at a convenient time for you.